Jocelyn has over 35 years of experience as a human resource professional, working in unionized and non-unionized environments. Her work includes providing senior-level human resource management advice and services to managers and senior executives in British Columbia and Nova Scotia.

As a labour relations specialist, she represented the employer before administrative tribunals and was a member of master and component bargaining teams.

Throughout her career, she developed innovative practices and programs in recruitment, performance planning and development, accommodation in the workplace, organizational design, and workforce adjustment.

It is through her work, particularly her work in labour relations and human resource policy development, that Jocelyn developed a passion for improved communication – both written and verbal.

This passion led to exploring plain language writing and how to incorporate it into the workplace. Jocelyn believes that through precise language, employees and managers can better understand workplace expectations, rules, and policies.

Recent education upgrades include certificates in plain language writing, design, and editing through Simon Fraser University (Vancouver) and a certificate in adult education from St. Francis Xavier University (Antigonish).

Jocelyn is a founding member of Plain Canada Clair and the Canadian Freelance Guild. She served as a Board Member of Row Nova Scotia and is actively involved in the rowing community here in Nova Scotia.