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Organizational Reviews

We work with a number of organizations who are looking for ways to improve their overall level of organizational performance. Organizational reviews can take several forms but many include a review of organization structure, staffing, business functions, culture, and operating procedures.

Here are a few examples of projects we have worked on:

Region of Windsor and West Hants Municipality

In 2020, the Town of Windsor and the Municipality of the District of West Hants amalgamated to form the Region of Windsor and West Hants Municipality. Under the amalgamation, 80 employees from the two separate municipalities came together to work as one. This was a challenging process due to significant differences in work culture, compensation, policies, and benefits.

Working with the Coordinating Committee and the new CAO, we designed a new organizational structure that reflected best practices in service delivery, developed a new salary structure that reflected fair market value compensation, created new human resource policies and performance evaluation practices, and prepared new job descriptions for all roles.

Town of St. Stephen, NB

This project had a very broad mandate. Our work involved a review of job descriptions, staffing levels, departmental structure, and work processes to determine if current staffing levels and structure were appropriate to meet their ongoing needs.

We also assessed several other components of their human resources including management practices, leadership abilities of senior leadership team, employee morale, performance management processes, and succession planning details.

Valley Waste Resource Management

Valley Waste—jointly owned by six municipalities in the Annapolis Valley—provides waste management services to approximately 63,000 residents and 31,000 household and commercial units. It has thirty (30) positions organized into four departments: operations, finance, communications, and office management.

Working with the Project Team, we analyzed their corporate needs, departmental and staff responsibilities, and overall workload, and then provided recommendations on a revised organizational structure and staffing levels to enable them to meet current and future service delivery needs in the most cost-effective way.

If you are thinking how an organizational review might benefit your organization, please contact us for more details.